Built for specialists
Your practice runs on referrals. Not on admin.data entry.no-shows.missed results.fax machines.manual triage.phone tag.inbox overload.
AI-powered referral intake, no-show prevention, and results management — plugged directly into your practice's PMS.
FHIR Compliant
AU Hosted
Encrypted
1
2
3
4
Referral received
Referral Letter
Data extracted
PatientJ. Mitchell
DOB14/03/1982
ReferrerDr S. Patel
UrgencyCategory 2
Auto-verified
Auto-approved44 of 47
Flagged for review3 of 47
Synced to PMS
Genie Solutions · Record #48291
Received
Extracted
Verified
Synced
Extracted Data
PatientJ. Mitchell
DOB14/03/1982
ReferrerDr S. Patel
UrgencyCategory 2
Verified44 auto · 3 flagged
A$225K
lost annually to no-shows
16 hrs/wk
practice admin time on referrals
2,500+
referrals manually parsed per year
What we automate
Three agents. One mission.
Referrals arrive by fax, email, and e-referral — in every format. AI reads each letter, extracts patient data, and scores urgency. Your team reviews the extraction, approves or edits, and the referral syncs to your PMS. Staff stay in control of every triage decision.
9.2/10
pain score
A$95K/yr
est. saving
1
Referral received
2
Data extracted
3
Staff review
4
Synced to PMS
10–15% of specialist appointments end as no-shows — over A$450 per missed slot. AI identifies at-risk patients, sends targeted reminders, and fills cancelled slots from your waitlist. Your team approves outreach before it goes out.
A$450+
per missed slot
A$225K/yr
est. saving
1
Appointment booked
2
Risk assessed
3
Staff-approved outreach
4
Slot filled
Pathology, imaging, and monitoring results pile up in practice inboxes — each one requiring review, filing, and patient notification. AI reads and categorises incoming results, flags abnormals for clinician review, and files completed results in your PMS. Patients are notified with your team's approval.
~5,000
results/yr
A$60K/yr
est. saving
1
Result received
2
AI categorised
3
Clinician review
4
Filed & notified
Your ecosystem
One platform. Every touchpoint.
Patient
Referred by GP
GP Referral
Outlook
Exchange / IMAP
MedicalAutomation.ai
AI processing
Frontdesk review
Genie
PMS
Patient
Referred by GP
GP Referral
Outlook
Exchange / IMAP
MA.ai
MedicalAutomation.ai
AI processing
Frontdesk review
Genie
PMS
How it works
From referral to PMS in four steps
1
Connect
We integrate with your email, fax line, and PMS. Setup takes days, not months.
2
Process
AI reads every incoming referral, extracts patient data, and scores urgency.
3
Review
Your team reviews flagged items and approves extractions. Nothing enters your PMS without sign-off.
4
Sync
Approved data flows straight into your PMS. The referral is filed, the record updated.
Why automation
Less admin. More medicine.
Biggest impact
Cut receptionist workload by up to 50%
Referral parsing, result filing, and patient reminders — handled by AI, reviewed by your team.
A$225K
Estimated annual revenue recovered from no-show prevention
Give clinicians their evenings back
Eliminate 1–2 hrs of nightly admin after hours.
Reduce staff turnover
Remove the repetitive tasks driving 30–40% annual turnover.
Fully compliant & secure
APP compliant. Encrypted end-to-end. Data stays in Australia.
Savings calculator
See what automation can save your practice
Adjust for your practice. All estimates in A$.
Estimated annual savings
A$187,500
A$24,700
Referral intake
A$132,300
No-show prevention
A$11,856
Results management
1,440
Hours saved/yr
50%
Less admin work
Security & integrations
Your duty of care, built in
Works with the PMS your practice already runs on. Meets Australian healthcare data standards.
- Australian data residency
- FHIR & HL7 compatible
- End-to-end encrypted
- AHPRA & APP compliant
Works with your PMS
Genie Solutions
PMS Integration
Best Practice
Coming Soon
Medical Director
Coming Soon
Zedmed
Coming Soon
Built for specialists
For practices across every discipline
Dermatology
Orthopaedics
Ophthalmology
Psychiatry
IVF & Fertility
Cardiology
Plastics & Cosmetic
Endocrinology
Gastroenterology
Neurology
Urology
Rheumatology
Pulmonology
Haematology
Oncology
Nephrology
ENT
Pain Medicine
Sleep Medicine
Immunology
Vascular Surgery
Paediatrics
Obstetrics
General Surgery
Who we are
Built by people who've shipped software to millions
Jake Allan
Co-Founder & Business Strategy
Ex-Nous Group
Strategy & Operations
10+ Years Building Businesses
Ex-Nous Group. Led A$100M+ business transformation programs. 10+ years building companies — reaching profitability in under 3 months. Designs every MedicalAutomation.ai workflow around how practices actually operate.
Daniel Reissenberger
Co-Founder & Technical Lead
Ex-Atlassian
Shipped to Millions
AI Agent Systems
Ex-Atlassian. 6+ years shipping Jira, Bitbucket, and Confluence to millions of users. Built AI agent systems from the ground up. Brings enterprise-grade reliability to specialist practice software.
Common questions
What practices ask us
Genie Solutions is our launch integration — 65% of Australian specialist practices run on it. We're actively building connectors for Best Practice, Medical Director, and Zedmed. Book a demo and we'll walk through your setup.
All data is encrypted end-to-end and hosted in Australia. We follow the Australian Privacy Principles and AHPRA guidelines. No patient data leaves Australian servers.
No. We handle data entry and repetitive processing. Your staff review AI output, manage complex triage, and handle patient communication — the work that requires human judgement. Most practices redeploy freed-up time, not people.
Most practices are processing referrals within two weeks. We handle the PMS integration and train your team as part of onboarding.
Nothing enters your PMS without staff approval. High-confidence extractions can auto-process if you choose that setting. Ambiguous referrals are always queued for human review.
Pricing depends on practice size and referral volume. Book a 15-minute demo and we'll walk through your specific situation.
We support 24 specialist disciplines. Cardiology is where we started, but the referral intake workflow handles any referral format across all specialties.
Have a workflow you want automated?
We'll build the agent for it.